Subscription, Cancellation and Refund Policy

Effective date: September 11, 2026

Talevra Premium unlocks additional features such as story translation. This page explains how Premium is purchased, renewed, cancelled and refunded.

Where Premium can be purchased

  • Android: Premium is purchased inside the Talevra Android app through Google Play Billing. Google Play is the seller and processes the payment.
  • Website: Talevra does not sell Premium through this website. There is no website checkout.
  • iOS: purchases are not available at this time.

Talevra never receives your card or payment-instrument details. We receive only the purchase confirmation Google Play provides, which we verify with Google before unlocking Premium on your account.

Automatic renewal and billing

Premium is an auto-renewing subscription. Your chosen plan renews automatically at the end of each billing period — monthly plans renew every month and yearly plans renew every year — and Google Play charges the payment method on your Google account until you cancel. The exact price, currency, taxes and any introductory or trial period are shown by Google Play at the moment of purchase, and Google Play sends the receipt.

Needs owner confirmationFinal Premium prices, plan names and whether a free trial or introductory offer is enabled must be confirmed by you in Play Console; this page intentionally does not state amounts.

Cancelling

You can cancel at any time from your Google Play subscriptions: open the Play Store app, go to Payments and subscriptions, choose Talevra and cancel — or use the Manage Subscription option in Talevra, which opens the same Google Play page. Cancelling stops future renewals; it does not, by itself, produce a refund.

After cancelling you keep Premium access until the end of the period you have already paid for. When that period ends, Premium features switch off and your account continues as a free account. Your stories, drafts and other content are not deleted when Premium ends.

Refunds

Because Google Play is the seller for Android subscriptions, refunds and refund eligibility are handled by Google Play under Google's refund policy and under the consumer law that applies where you live — including any statutory right of withdrawal. Talevra does not control, guarantee or process these refunds.

  • Request a refund through Google Play (Play Store > Payments and subscriptions > Budget & order history), or through Google Play support.
  • If Google Play grants a refund or revokes a purchase, we are notified and the Premium entitlement on your Talevra account is removed accordingly.
  • If you believe something went wrong on Talevra's side — for example Premium did not unlock after a successful purchase — email supportalevra@gmail.com and we will investigate and restore the entitlement where we can.

Restoring a purchase

If you reinstall the app or sign in on another Android device, use Restore Purchase in Talevra. This asks Google Play for the purchases on your Google account and re-verifies them with Google before restoring Premium. Restore is only available in the Android app, because that is where the purchase lives. A subscription is tied to the Google account that bought it.

Changes, interruptions and price changes

Premium features may evolve over time. If a price change applies to an existing subscription, Google Play notifies you and asks for your consent where required. If Premium is discontinued, we will explain how existing subscriptions are handled before that happens.

Contact

Billing questions we can help with: supportalevra@gmail.com. For payment, receipt and refund decisions, contact Google Play support.

These documents are written in plain language by the Talevra team. They have not been reviewed by a lawyer and are not legal advice.